Shipment Return Policy:

If the shipment is physically returned from the destination country due to an issue in consignee contact details/ non-availability of the consignee, refusal of the consignee to accept shipment, or inability of the consignee to produce the required documentation/ charges required by the customs authorities at the destination country, the 7 be paid by the shipper at the time of 7l868l87p68l999vc. If the shipper is forced to pay the import courier/freight charges and duties (if imposed) Skyroute has the right to destroy that shipment within 7 days after notifying the shipper.

Limitations of Liability:

Maximum Liability on Non-Document shipments in case of total damage is US$ 100 per shipment irrespective of weight or volume. In case of damage, the liability will be assessed on the affected material and the goods shall be handed over to Skyroute Worldwide Express, instead of payment against those goods. Maximum liability in shipment comprising of the document and lost in transit shall be free of cost delivery of replaced/reconstructed documents OR refund of booking charges to the shipper.

Claims for loss or Damage:

All claims due to loss or damage must be notified to Skyroute in writing within 7 calendar days after delivery of the Shipment, failing which no action for damages will be brought against Skyroute Severability The invalidity or unenforceability of any provision shall not affect any other part of these Terms and Conditions.

Liabilities:

Regardless of any payment instructions or provisions to the contrary, the shipper shall always remain ultimately liable for the charges including duties and taxes, if any. The shipper is responsible for making sure goods shipped are acceptable for entry into the destination country. All Charges for shipment to and return from countries where entry is not permitted are the shipper’s responsibility. It is the Shipper’s responsibility to ensure that all necessary documentation in addition to the (Air) Waybill is provided and accurately completed in compliance with all applicable laws, rules, and regulations. Skyroute shall not be liable in any circumstances for any claim relating to the seizure or detention of goods in the course of transit by Customs or other government authorities. Skyroute will not be liable in any event for special, incidental, consequential, or indirect losses or damages, including but not limited to loss of income, profits, or business.

Refusal Or Rejection Of Shipments:

Skyroute reserves the right to refuse, hold, cancel, postpone, or return any Shipment at any time if such Shipment is in the opinion of Skyroute likely to cause damage or delay to other Shipments, goods, or persons, or the carriage of which is prohibited by law or is in violation of any of these Conditions, or the Skyroute Account of the person or entity responsible for payment is not in good credit standing. The fact that Skyroute accepts a Shipment does not mean that such Shipment conforms to applicable laws and regulations or to the present Conditions. If the Shipment is deemed to be unacceptable as described or it has been undervalued for customs purposes, or Receiver cannot be reasonably identified or located, or Receiver refuses delivery or to pay Customs Duties or other Shipment charges, Skyroute shall use reasonable efforts to return the Shipment to Shipper at Shipper’s cost, failing which the Shipment may be disposed of or sold without incurring any liability whatsoever to Shipper or anyone else, with the proceeds applied against Customs Duties, Shipment charges and related administrative costs with the balance of the proceeds of a sale to be returned to Shipper. Skyroute shall have the right to destroy any Shipment which any law prevents Skyroute or any service provider from returning to Shipper as well as any Shipment of Dangerous Goods.

A Shipment shall not be booked if::

• No customs declaration is made where in terms of value or clear description of contents required by applicable customs regulations.
• it contains counterfeit goods, animals, bullion, currency, gem stones; weapons, explosives, and ammunition or their parts, human remains; illegal items, such as ivory and narcotics, cement, MONEY (coins, cash, currency paper money, and negotiable instruments equivalent to cash such as endorsed stocks, bonds, and cash letters), COLLECTABLE COINS AND STAMPS, shipments to APO / FPO addresses, CASH ON DELIVERY SHIPMENTS, foodstuffs, perishable food articles and beverages requiring refrigeration or other environmental control, pornography and/or obscene material: letter of credits, shipments requiring Skyroute to obtain any special license or permit for transportation, importation or exportation;, shipments the carriage, importation or exportation of which is prohibited by any law, statute or regulation;
• If the Shipment is held by customs authorities for any reason whatsoever or the consignee refuses to receive the shipment or refuses to pay Customs Duties or other Shipment charges, Skyroute shall use reasonable efforts to return the Shipment to Shipper at the Shipper’s cost, failing which the Shipment may be disposed-off at destination without incurring any liability whatsoever towards Skyroute worldwide express.
• If the shipper wants his shipment to be returned after booking due to any valid reason and the shipment is still not uplifted to an international destination, the shipment will be returned to the shipper after getting a written request and local transportation charges will be deducted from the charges paid by the shippers OR will be invoiced to the shipper in case of the corporate customer.
• it is classified as hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air Transport Association), ICAO (International Civil Aviation Organization), ADR (European Road Transport Regulation on Dangerous Goods) or other relevant organization (“Dangerous Goods”),

Restricted Items

  • Prohibited Items for Couriers on All Flights
  • Guns, firearms and other devices designed to cause serious injury by launching harmful objects or items that could be mistaken for such a device, including:
  • Firearms of all types, including pistols, revolvers, rifles, shotguns
  • Toy, replica, and imitation weapons that could be mistaken for real weapons
  • Parts of firearms (excluding telescopic sights)
  • Compressed air and CO2 guns, including pistols pellet guns, rifles and ball bearing guns
  • Signal flare pistols and starter pistols
  • Bows, cross bows and arrows
  • Harpoon guns and spear guns
  • Slingshots and catapults
  • Devices designed to stun or immobilise, including:
  • Devices for shocking, such as stun guns (e.g. tasers) and stun batons
  • Animal stunners
  • Chemicals, gases and sprays such as mace, pepper spray or capsicum spray, tear gas, acid sprays and animal repellent sprays
  • Objects with sharp points or sharp edges that could be used to cause serious injury, including
  • Items designed for chopping, such as axes, hatchets and cleavers
  • Ice axes and ice picks
  • Razor type blades such as box cutters, utility knives, and safety razor blades
  • Knives or knife-like objects of any length
  • Scissors with blades longer than 6cm as measured from the fulcrum
  • Martial arts equipment with sharp points or sharp edges
  • Swords, sabres
  • Work tools that could be used to either cause serious injury or threaten the safety of aircraft, including:
  • Crowbars, hammers
  • Drills and drill bits, including cordless portable power drills
  • Tools with shafts longer than 6cm (excluding the handle that could be used as weapons, such as screwdrivers and chisels
  • Saws, including cordless portable power saws
  • Blowtorches, gas torches
  • Bolt guns and nail guns
  • Blunt objects that could be used to cause serious injury when used to hit, including:
  • Sporting bats
  • Golf clubs, billiard cues, ski poles
  • Hockey sticks, lacrosse sticks
  • Brass knuckles
  • Clubs and batons, such as billy clubs, blackjacks and night sticks
  • Martial arts weapons
  • Explosive or incendiary substances or devices that could be used to cause serious injury or threaten the safety of the aircraft, including:
  • Ammunition, propellant powder, gunpowder
  • Blasting caps
  • Detonators & fuses
  • Replica or imitation explosive devices
  • Mines, grenades & other military supplies
  • Flares or fireworks
  • Canisters or cartridges that create smoke
  • Liquids, aerosols and gels
  • liquids, aerosols or gels – other than formula, milk, juice or food for infants- in containers that exceed 100 ml or 100 g in capacity and that do not all fit in a single clear plastic resealable bag that is sealed and does not exceed 1 L in capacity
  • Dangerous goods
  • Dangerous goods as defined in section 2 of the Transportation of Dangerous Goods Act, 1992 that are not being transported as set out in Part 12 of the Transportation of Dangerous Goods Regulations
  • Caustic materials (including acids)
  • Carbon dioxide cartridges and other compressed gases